Job Description

Are you motivated by an incredible sense of purpose in doing work that helps keep people safe? Are you passionate about innovating on cutting edge technology to develop robust architecture principles, operability guidelines, progressive scaling methodologies, and implementing other sophisticated techniques to reliably operate infrastructure at scale? Do you have an appetite for securing systems, streamlining efficiency, automating away toil, and proactively eliminating problems before they occur? If so, this position is a perfect opportunity for you to join the Everbridge Federal Platform team.

As part of the Everbridge Federal Platform team, you will play a critical role in ensuring the overall service quality and availability of Everbridge's solutions. This includes designing, deploying, managing services at scale, evangelizing both SRE best practices, and helping to push the boundaries of the latest technology. The platforms that you will support are critical to the delivery of time sensitive information to help keep people safe and businesses running. We are dedicated, passionate people who are committed to customer service and doing the right thing.

• Keep people safe and businesses running.
• Be an integral member of the team implementing our platform in a DoD IL4 cloud environment.
• Maintain infrastructure from conception to completion within AWS. Including services such as VPCs, EC2, Transit Gateways, IAM roles and policies, Route53, S3, SGs, NACLs
• Build upon the operational availability, security, scalability, efficiency, monitoring, instrumentation, and overall service reliability of Everbridge's solutions.
• Collaborate across Agile teams with Architects, Developers, Quality, Data, Security, and other engineers on designing and implementing highly reliable solutions.
• Research and implement SRE and best practices and by creating automation, cross-functional collaboration, and data-driven decisions to reinforce the integrity and reliability of our systems.
• Participate in a rotating on-call rotation to resolve production escalations

• 2+ years of technical AWS experience, managing and owning systems in a production environment
• 1+ years of Kubernetes experience (EKS, AKS, GKE, Self-managed)
• 2+ years of Terraform or similar IaC experience
• 2+ years of experience with MongoDB or ElasticSearch/ELK administration
• 2+ years of experience with application development or writing automation in Java
• Experience with the following tooling: GitLab CICD, Packer, Docker, EKS, Kubernetes, Spinnaker, Helm, Argo, Jenkins
• Experience with Telemetry tools such as Datadog, SumoLogic, Grafana, Prometheus
• Experience with configuration management tools such as Salt, Ansible, AWS user_data
• Experience with a DevOps/SRE production environment
• Experience with Agile practices
• UNIX/Linux experience
• Experience working on DoD programs
• Currently hold a Secret Clearance or a be a US citizen with the ability to obtain a Secret Clearance
• Must have or be able to obtain and maintain DoD 8140 “Intermediate” level or higher certification (formally DoD 8170 IAM Level II)

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