Job Description
Description The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest "ski beaches" in the world.
The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
The
Director of Sales, Marketing and Events has direct oversight of the Group and Leisure Sales, Marketing, and Events teams for the Grand Hyatt Deer Valley including a team of 15+. Responsibilities include managing the Sales, Marketing, and Events budget/P&L, revenue forecasting, digital and print marketing & media initiatives, oversight of PR and Social agencies, developing annual business plan, and participating in owner relations. This role also leads the development and implementation of both short-term and long-term strategies across all sales, catering, and marketing channels to achieve the hotel's revenue goals and increase market share performance.
The Director of Sales, Marketing and Events leads sales, marketing, and event managers, trainees, interns, and administrative staff. They are responsible for recruiting and hiring sales, marketing, and event services colleagues, as well as training, managing, and coaching managers in their selling and servicing processes to meet company goals and maximize hotel revenues. The role requires expertise in training and monitoring the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and managing retention, reactivation, and acquisition accounts. The Director of Sales, Marketing and Events reports directly to the General Manager, with oversight from the Regional Vice President of Sales, Marketing and Events.
At Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property's Leadership Committee, the Director of Sales, Marketing and Events is a highly visible role with exposure to senior and corporate leadership. Successful leaders at Hyatt lead by example and model the organization's values and purpose. Hyatt provides an innovative environment where you can take pride in developing yourself and those around you. We achieve success through others by building trust and engagement, resulting in impactful outcomes for all stakeholders. If you would like to participate in a caring, award-winning environment, this experience is for you.
Qualifications - Six or more years of progressive hotel sales experience (typically with Hyatt).
- Demonstrated ability to effectively interact with individuals from diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Previous hotel pre-opening experience preferred.
- Ability to develop the annual business plan and oversee execution of tactics.
- Experience in Sales, Marketing, and Events P&L management.
- Expertise in revenue forecasting and development of both short-term and long-term business strategies, ensuring accurate annual revenue budgets and monthly forecasts that support hotel revenue goals and outperform the competition.
- Proven ability to train and supervise sales managers, event managers, marketing managers, and other team members.
- Ability to oversee the production and execution of a marketing plan for the hotel and evaluate marketing efforts for effectiveness in driving revenue.
- Serve as the senior customer-facing representative for all current and prospective clients, including site inspections and client entertainment.
- Demonstrated history of success.
- Results-driven, energetic, and focused.
- Service-oriented style with professional presentation skills.
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leadership, proven track record in high-volume concepts, effective communication skills, exceptional customer service, and ability to improve the bottom line.
- Clear, concise written and verbal communication skills in English.
- Proficiency in Microsoft Word and Excel.
- Excellent organizational and time management skills.
- Comfortable with sales and revenue systems/programs.
- Flexibility to work some nights and weekends as necessary.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Tags
Full time, Temporary work, Traineeship, Night shift, Weekend work,